A homeowner in Lexington, Kentucky reached out after their roof sustained damage from severe weather that moved through the area. With visible signs of storm impact and concerns about the roof’s ability to continue protecting their home, they needed a professional assessment to determine the extent of the damage and the best path forward for restoring their property’s protection.
A complimentary roof inspection was conducted to evaluate the full scope of the storm damage. The inspection revealed clear evidence of impact across multiple roof sections, with compromised shingles that could no longer provide adequate protection against the elements. Understanding the complexity of insurance claims and the importance of proper documentation, the team took full responsibility for managing the entire process. They documented all damage with detailed photos and measurements, called the claim directly into the homeowner’s insurance company, and coordinated with the adjuster during the site visit to ensure every damaged area was properly evaluated. The claim was approved for a complete roof replacement. Once approval was secured, the old damaged roofing materials were carefully removed, the deck was inspected for any underlying issues, and a new Tamko Titan XT shingle system was installed with fresh underlayment and all new flashings for long-term weather protection.
The homeowner now has a brand-new roof that provides reliable defense against future storms — all covered by insurance with no out-of-pocket expense. The storm damage has been completely resolved, and the home is protected with a durable, professionally installed roofing system. From the initial inspection to the final installation, the entire process was handled with professionalism and care, delivering complete peace of mind.
