A homeowner in Landis Lakes, Kentucky contacted the team after their roof sustained damage from severe hail storms that moved through the area. With concerns about the extent of the damage and the potential for leaks or further deterioration, they needed a professional evaluation to determine the best course of action for protecting their home.
A complimentary roof inspection was conducted to assess the full scope of the hail damage. The inspection revealed clear impact marks across multiple sections of the roof, with visible strikes that had compromised the shingles and reduced the roof’s protective capability. The team immediately took action to help the homeowner navigate the insurance process. They documented all damage with detailed photos and measurements, called the insurance company directly to file the claim, and coordinated with the adjuster during the site visit to ensure every damaged area was properly evaluated. The claim was approved for a complete roof replacement. Once approval was secured, the old damaged roofing materials were carefully removed, the deck was inspected for any underlying issues, and a new Tamko Titan XT Class 3 impact-rated shingle system was installed with fresh underlayment and all new flashings for superior weather protection.
The homeowner now has a brand-new impact-rated roof designed to withstand future hail storms and severe weather — all covered by insurance with no out-of-pocket expense. The Class 3 impact rating provides enhanced protection against hail damage, giving the homeowner confidence that their roof is built to handle whatever nature brings. From the initial inspection to the final installation, the entire process was handled with professionalism and care.
