A homeowner in Crestwood, Kentucky contacted the team after noticing potential damage to their roof following severe weather that had moved through the area. With hail storms impacting multiple neighborhoods, they wanted a professional evaluation to determine if their roof had been compromised and what steps needed to be taken to protect their home.
A complimentary roof inspection was conducted to assess the full extent of the damage. The inspection revealed clear hail impact marks across multiple roof sections, with visible strikes that had damaged the shingles and reduced the roof’s ability to protect the home. Understanding the complexity of insurance claims, the team took full responsibility for the process. They documented all damage with detailed photos, filed the claim directly with the homeowner’s insurance company, and coordinated with the adjuster to ensure every impacted area was properly evaluated. The claim was approved for a complete roof replacement. Once approval was secured, the old roofing materials were removed, the deck was inspected for any underlying issues, and a new Tamko Titan XT shingle system was installed with fresh underlayment and all new flashings to ensure long-term protection.
The homeowner now enjoys a brand-new roof that provides reliable defense against future storms. The hail damage has been fully resolved, and the entire project was covered by insurance. From the initial inspection to the final installation, the process was managed with professionalism and attention to detail, giving the homeowner complete peace of mind.
