When a hailstorm moved through Lexington, Kentucky, a homeowner in the downtown area had concerns about the condition of her roof — a character-rich older home with a distinctive roofline, multiple chimneys, and architectural details that required careful attention. Rather than guess at the damage, she reached out for a professional evaluation to understand exactly what the storm had done.
A complimentary roof inspection was conducted, and the team thoroughly documented hail damage across the entire roof system. With clear evidence in hand, the claim was filed together with the homeowner directly through her insurance company, walking her through each step of the process to make sure nothing was missed. The insurance company approved a full roof replacement. The old damaged materials were carefully stripped from the complex roofline — working around the dormers, chimneys, and varied roof planes that make the home unique — and a complete new system was installed using Tamko Titan XT in Rustic Redwood, a warm, rich tone the homeowner selected herself. All new flashings were installed throughout the process, addressing every penetration and transition point to ensure a fully sealed, leak-free system.
The homeowner now has a brand-new roof with all new flashings, completely covered by insurance with no out-of-pocket expense. The Rustic Redwood finish adds warmth and character that complements the home’s historic charm — and with the roof taken care of, she’s already looking ahead to repainting the exterior to complete the look she’s been envisioning. From inspection to final installation, every detail was handled with care.
