A homeowner in Middletown, Kentucky contacted the team after suspecting their roof had been damaged by hail storms that recently moved through the area. With concerns about the roof’s condition and the potential for leaks or further deterioration, they needed a professional assessment to determine the extent of the damage and explore their options for repair or replacement.
A complimentary roof inspection was conducted to evaluate the full scope of the hail damage. The inspection revealed clear impact marks across multiple sections of the roof, with compromised shingles that could no longer provide adequate protection for the home. Understanding the complexity of insurance claims, the team took full responsibility for managing the process. They documented all damage with detailed photos and measurements, filed the claim directly with the homeowner’s insurance company, and coordinated with the adjuster during the site visit to ensure all affected areas were properly evaluated. The claim was approved for a complete roof replacement. Once approval was secured, the old damaged roofing materials were carefully removed, the deck was inspected for any underlying issues, and a new Tamko Titan XT shingle system was installed with fresh underlayment and all new flashings for long-term weather protection.
The homeowner now has a brand-new roof that provides reliable defense against future storms — all covered by insurance with no out-of-pocket expense. The hail damage has been completely resolved, and the home has a clean, refreshed appearance. From the initial inspection to the final installation, the entire process was handled with professionalism and care, delivering complete peace of mind.
