When a significant hailstorm rolled through Lexington, Kentucky, a homeowner in the Garden Springs neighborhood wanted to know whether their property had taken damage. Rather than wait for visible signs of failure to appear inside the home, they reached out for a professional evaluation while the evidence was still fresh on the roof.
A complete roof inspection was performed, and hail damage was documented across the roof system. The team walked the homeowners through the findings on-site, showing them exactly what was discovered before taking any next steps. With the damage clearly documented, a new claim was called in directly with their insurance company. The adjuster reviewed the evidence and approved a full roof replacement. The old damaged system was torn off, the deck was inspected for any underlying issues, and a complete new installation was completed using Tamko Titan XT in Rustic Slate — a cool, dimensional tone that gives the home a clean, updated appearance. The system was installed as a Class 3 impact-rated shingle, providing significantly enhanced protection against future hail events — a smart upgrade for a property in an area prone to severe weather. Fresh underlayment and all new flashings were included throughout.
The homeowners now have a brand-new Class 3 impact-rated roof that not only looks sharp against their stone exterior, but is built to hold up against the kind of hailstorm that triggered the claim in the first place — all covered by insurance with no out-of-pocket expense. The Rustic Slate finish transformed the look of the home, and the homeowners are thrilled with the result from every angle.
